How are the bars shipped?

All our bars are packed on a pallet and shipped by a 3rd party commercial freight carrier. We recommend shipping to a commercial location. For bulk orders of 3 or more bars, please call for a shipping quote.
We have a specific shipping FAQ linked here.

What is the lead time for getting a bar delivered?

Most orders will arrive between 8 – 10 weeks from when your order is placed (meaning payment is received and custom work is confirmed.)
Lead times are fluid and depend on several factors such as: the shipping transit time, if your order has custom work, how many bars you’re ordering, and how many orders are currently scheduled with our warehouse.

Have a strict deadline you need to meet? Give us a call at 877-418-4544 to discuss expedited options.

How does custom printing work?

We can print on all or any of the side panels, the front panel, and the top counter panel. We can also print on our back bars. We can also print on every panel material we have except for stainless steel.
To place a print order, we need vector artwork (saved with Adobe Illustrator or Photoshop.)

 To expedite the process, you can download the artwork template on the product page and email your completed artwork to us at sales@theportablebarcompany.com. We will send an artwork proof before printing. You can also use these templates to get artwork done locally later.

What materials are the bars made of?  

This depends on the bar and the custom options selected. All bars have two major components: frames and panels.
All frames are made of steel. Some are made of powder-coated or clear-coated steel. Others are made of stainless steel.
Panel materials vary. What’s available per bar depends on the model. The materials we use are: translucent acrylic (for backlit bars), opaque black acrylic, ACP (Aluminum Composite Panels), and marine-grade plywood finished with Wilson Art Laminate (wood and stone looks.)  We also have a textured vinyl print option for wood and stone looks that are more weather resistant than laminate.

Can the bars be used outside?

We have many customers who use our bars outside. The key to being able to use the bars outside is selecting both a weather-resistant frame material and a weather-resistant panel material. Every product page has a Care and Maintenance Guide in the resources section specific to that bar with recommendations about use. We strongly suggest reviewing these if you will be using your bar outside often. If you have questions, please give us a call.

Can the bars be used inside?

Every bar we have can be used indoors.

Can the panels be replaced?

Yes, it is easy to remove and/or replace the panels. They’re two ways we attach panels. We slide them into channels like a picture in a picture frame or we bolt them to a frame.

Can I order extra panels to achieve different looks?

Yes, please give us a call to order extra panels.

What’s included with the LED kit?

The LED Kit With Battery includes (1) set of waterproof LED strips with preprogrammed lighting options, (1) controller w/ remote, and (1) rechargeable 8-hour sealed battery with power supply.
The LED Kit No Battery includes everything except the battery. You will have to plug the bar into an electrical outlet to use it. Just like a regular light. 

Do the bars come with a warranty?

All our bars are covered by a manufacturer’s warranty for 1 year from the delivery date. The manufacturer warranty includes ground shipping in the continental US. The details of what is covered can be viewed on our warranty page linked here.

What is the return policy?

Our return policy is limited due to the complexity of shipping these bars. Please review our detailed return policy before buying.

Strict exceptions to the return policy:

All custom orders are final once the custom work has been ordered.
All international orders are final once the order ships.
All freight charges are final once the order ships.

Still have questions? Give us a call at 877-418-4544

Our staff is in a team meeting from 9/26 to 9/28. Please leave a voicemail or email and we will respond as soon as we can.
Due to extremely high order volume and freight carrier delays, please expect a lead time of 6-8 weeks.
Call us at 877-958-7901 if you need your bar by a specific date. We recommend placing your orders early to build in the delays. Dismiss